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IT Online Support

Support Made Easy

We can provide with online support all you need to do is install software on your computer that will allow us to take control over your computer when you call us, we can then quickly determine the fault and provide you with the correct advice and help.

Great Value Options

Our Online support system works on Pre Paid and we have also included some standard packages. When you require our online support you can email us or call us to open an account for you the minimum 1st deposit is R150.00 for Pre-Paid. We bill you per 10 minutes or part thereof the remaining balance will stay in your online account and you can at any time top up your online support account. Creating your first account takes up to 3 hours to process, but after that you will have access to support that nobody will be able to provide you. Please note the only requirement for online support is an adsl line.

You can also subcribe to one of our packages below and have the peace of mind that you have online support 24/7. A Once off basic setup fee is required for your account to be created if you're website has not been developed or hosted by us. If you are already hosting with IE Technology and we have developed your website for you then the online support packages are a very usefull feature to add to your contract, giving you the peace of mind that you have the support that you need.

 
Lite Online Support Package
 
 
Basic Online Support Package
 
 
Standard Online SupportPackage
 
R150 Setup Fee
30 Mins (Billed per 10 Minutes)
6 Email questions
Minutes do not accumulate
Contract 12 Months

R25.00 p/m
R150 Setup Fee
1 Hour (Billed per 10 Minutes)
12 Email questions
Minutes do not accumulate
Contract 12 Months

R 50.00 p/m
Setup Free
1 Hour (Billed per 10 Minutes)
12 Email questions
Minutes accumulate up to 6 Months
Contract 24 Months

R75.00 p/m


 
Description
 
 
Min Deposit Amount
 
 
Monthly Subscriptions
 
Pre Paid Online Support R 250.00 (Pre Paid) none
30 Minutes extra R 125.00 Top Up
1 Email extra R 25.00 Top Up


 
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